{
  "@type": "FAQPage",
  "mainEntity": [
    {
      "@type": "Question",
      "name": "What does an Account Manager do?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "An Account Manager maintains relationships with clients, ensures their needs are met, and acts as a liaison between the client and internal teams to drive satisfaction and retention."
      }
    },
    {
      "@type": "Question",
      "name": "What qualifications should an Account Manager have?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Most Account Managers hold a degree in business, marketing, or a related field. Experience in customer service or sales, along with strong communication skills, is essential."
      }
    },
    {
      "@type": "Question",
      "name": "What soft skills are important in an Account Manager?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Key soft skills include relationship building, problem-solving, negotiation, adaptability, and strong interpersonal communication."
      }
    },
    {
      "@type": "Question",
      "name": "How do Account Managers differ from Sales Managers?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "While Sales Managers focus on acquiring new business, Account Managers focus on nurturing existing client relationships and ensuring long-term satisfaction and growth."
      }
    },
    {
      "@type": "Question",
      "name": "How can we assess a candidate’s suitability for an Account Manager role?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Evaluate their client management experience, communication style, and ability to handle conflict or complex client needs. Behavioural and situational interview questions are useful."
      }
    }
  ]
}