<p>A Solutions Consultant acts as the technical and commercial bridge between an organisation and its clients. You will advise on product fit, tailor demonstrations, and shape proposals that solve business problems. Strong communication, commercial acumen and technical understanding are essential for success.</p>
<p>This job description outlines the role, responsibilities and qualifications for a Solutions Consultant, designed to help HR teams and recruiters attract top candidates for strategic client-facing technical roles.</p>
<h2>Solutions Consultant Job Profile</h2>
<p>The Solutions Consultant provides expert guidance on how products and services meet client needs. They translate technical capabilities into clear business value, working closely with sales, product and customer success teams. The role demands consultative selling, technical demonstrations and proposal support.</p>
<p>Solutions Consultants engage with stakeholders across all levels, from technical leads to senior executives, ensuring solutions are practical, scalable and aligned to client objectives. They often influence product roadmaps by feeding back market and customer insights.</p>
<h2>Solutions Consultant Job Description</h2>
<p>The Solutions Consultant will manage a portfolio of prospective and existing clients, leading discovery workshops, proof of concept activities and tailored demonstrations. You will craft solution designs, document technical requirements and contribute to commercial proposals. The role requires a balanced mix of technical knowledge and commercial sensitivity to close strategic deals.</p>
<p>Collaborating with pre-sales, product and delivery teams, you will ensure successful handovers and support project scoping. You will also create collateral, speak at client events, and represent the organisation at industry forums. Regular travel to client sites may be required depending on territory responsibilities.</p>
<p>Performance will be measured by successful conversions, deal size, customer satisfaction and the quality of technical solutions delivered. Continuous learning and staying abreast of industry trends and competitor offerings are expected.</p>
<h2>Solutions Consultant Duties and Responsibilities</h2>
<ul>
<li>Lead discovery sessions to identify business challenges, objectives and technical constraints.</li>
<li>Design and present tailored solutions that map product capabilities to client requirements.</li>
<li>Develop proof of concept and pilot plans, oversee execution and evaluate outcomes.</li>
<li>Prepare technical proposals, statements of work and pricing inputs in collaboration with sales.</li>
<li>Deliver persuasive product demonstrations that address both technical and commercial audiences.</li>
<li>Act as the primary technical advisor during the sales cycle, addressing queries and mitigating risks.</li>
<li>Collaborate with product management to influence roadmap items based on customer feedback.</li>
<li>Ensure seamless handover to delivery and support teams with comprehensive documentation.</li>
<li>Maintain detailed records of customer interactions and solution designs in CRM systems.</li>
<li>Participate in industry events, webinars and customer workshops to promote best practice.</li>
</ul>
<h2>Solutions Consultant Requirements and Qualifications</h2>
<ul>
<li>Bachelor's degree in Computer Science, Engineering, Business or related subject, or equivalent experience.</li>
<li>Proven experience in pre sales, solutions consulting, technical sales or systems engineering.</li>
<li>Strong technical understanding of enterprise software, cloud platforms or related technologies.</li>
<li>Excellent presentation and communication skills with the ability to explain complex topics clearly.</li>
<li>Demonstrable experience running proof of concept projects and producing technical documentation.</li>
<li>Commercial awareness and experience supporting proposal development and pricing discussions.</li>
<li>Ability to work collaboratively across functions and manage multiple client engagements concurrently.</li>
<li>Familiarity with CRM tools, collaboration platforms and basic scripting or integration concepts is advantageous.</li>
<li>Right to work in the relevant territory and willingness to travel as required.</li>
</ul>