<h3><strong>Introduction</strong></h3>
<p>We’re excited to share the latest enhancements designed to make iSmartRecruit smarter, faster, and more intuitive than ever. This release introduces powerful AI-driven updates, new customization options, and expanded global language support — all thoughtfully built to help recruiters, staffing agencies, and executive search firms work more efficiently and deliver greater value to clients and candidates.</p>
<h2 data-start="350" data-end="561">1. Send Email to Client – Customise Fields with Ease</h2>
<p data-start="134" data-end="150"><strong data-start="134" data-end="148">What’s New</strong></p>
<ul data-start="151" data-end="773">
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<p data-start="153" data-end="321"><strong data-start="153" data-end="177">Field Customisation:</strong> A new gear icon has been added beside the <em data-start="220" data-end="237">Enhance with AI</em> button, allowing users to configure which fields appear in the client email body.</p>
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<p data-start="324" data-end="469"><strong data-start="324" data-end="352">Candidate Layout Fields:</strong> All fields available in the candidate layout are now shown, except the Resume field, referral field and custom file upload type field need to be hidden. Giving full flexibility in what you choose to display.</p>
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<p data-start="472" data-end="622"><strong data-start="472" data-end="491">Flexible Setup:</strong> Users can select preferred fields, arrange their order, and ensure data displays in the date format defined in profile settings.</p>
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<p data-start="625" data-end="773"><strong data-start="625" data-end="646">Intuitive Dialog:</strong> A simple drag-and-drop dialog lets you move fields between available and selected lists for full control over email content.</p>
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</ul>
<p data-start="775" data-end="995"><strong data-start="775" data-end="795">Why This Matters</strong><br data-start="795" data-end="798">This enhancement gives recruiters complete flexibility to tailor client communications, ensuring every email reflects the most relevant candidate information in a professional, consistent format.</p>
<p data-start="775" data-end="995"><img src="https://www.ismartrecruit.com/upload/blog/op6.png" alt="" width="1366" height="607"></p>
<h2 data-start="273" data-end="587">2. New AI Features Control – Smarter Settings at Your Fingertips</h2>
<p data-start="188" data-end="463"><strong data-start="188" data-end="202">What’s New</strong><br data-start="202" data-end="205">A new <strong data-start="211" data-end="226">AI Features</strong> tab has been added under <strong data-start="252" data-end="294">System Configuration (left-side table)</strong> to give you direct control over AI-powered tools. A switch lets you enable or disable AI features across the platform.</p>
<p data-start="465" data-end="482"><strong data-start="465" data-end="480">Key Details</strong></p>
<ul data-start="483" data-end="752">
<li data-start="483" data-end="549">
<p data-start="485" data-end="549"><strong data-start="485" data-end="502">Switch Label:</strong> <em data-start="503" data-end="547">Do you want to enable AI-related features?</em></p>
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<li data-start="550" data-end="661">
<p data-start="552" data-end="661"><strong data-start="552" data-end="572">Default Setting:</strong> The switch is <strong data-start="587" data-end="604">ON by default</strong>, so you can immediately take advantage of AI features.</p>
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</ul>
<p data-start="754" data-end="949"><strong data-start="754" data-end="774">Why This Matters</strong><br data-start="774" data-end="777">This update gives administrators flexibility to enable or disable all the AI-related features within the system.</p>
<p data-start="754" data-end="949"><img src="https://www.ismartrecruit.com/upload/blog/op7.png" alt="" width="1366" height="607"></p>
<h2>3.  Invoicing Enhancements</h2>
<ul>
<li data-start="102" data-end="206">
<p data-start="104" data-end="206">The label <strong data-start="114" data-end="134">“Invoice Amount”</strong> has been updated to <strong data-start="155" data-end="173">“Billing Fees”</strong> across the system for clarity.</p>
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<li data-start="207" data-end="342">
<p data-start="209" data-end="342">A new column, <strong data-start="222" data-end="242">“Invoice Amount”</strong> has been added in the <em data-start="261" data-end="277">Manage Invoice</em> to display and store the <strong data-start="303" data-end="339">total amount, including all taxes</strong>.</p>
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<li data-start="343" data-end="493">
<p data-start="345" data-end="493">In the <strong data-start="352" data-end="374">Processing Payment</strong> dialog, both <em data-start="388" data-end="404">Invoice Amount</em> and <em data-start="409" data-end="425">Pending Amount</em> are now calculated based on this new total (tax-inclusive) value.</p>
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</ul>
<p><img src="https://www.ismartrecruit.com/upload/blog/op10.png" alt="" width="1366" height="607"></p>
<h2>4. Aira – Now Called AI Co-pilot</h2>
<ul>
<li data-start="103" data-end="407">
<p data-start="105" data-end="407">To align with client preferences and provide a more familiar experience, we’ve renamed <strong data-start="192" data-end="233">Aira from AI Assistant to AI Co-pilot</strong>. </p>
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</ul>
<p><img src="https://www.ismartrecruit.com/upload/blog/we.png" alt="" width="1366" height="607"></p>
<h2>5. Company Insight Agent – Smarter Intelligence, Now More Connected</h2>
<p data-start="183" data-end="199"><strong data-start="183" data-end="197">What’s New</strong></p>
<ul data-start="200" data-end="829">
<li data-start="200" data-end="343">
<p data-start="202" data-end="343"><strong data-start="202" data-end="226">Visual Enhancements:</strong> Company logos are now displayed beside <strong data-start="266" data-end="288">Direct Competitors</strong> and <strong data-start="293" data-end="317">Emerging Competitors</strong> for faster recognition.</p>
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<p data-start="346" data-end="449"><strong data-start="346" data-end="364">Export to PDF:</strong> Instantly download a well-formatted competitor insight report with a single click.</p>
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<p data-start="614" data-end="717"><strong data-start="614" data-end="637">Database Awareness:</strong> The agent now flags if a company already exists in your database, displaying:</p>
<ul data-start="720" data-end="829">
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<p data-start="722" data-end="775"><strong data-start="722" data-end="751">“Already Exist as Client”</strong> for existing clients.</p>
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<p data-start="780" data-end="829"><strong data-start="780" data-end="807">“Already Exist as Lead”</strong> for existing leads.</p>
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</ul>
</li>
</ul>
<p data-start="831" data-end="1034"><strong data-start="831" data-end="851">Why This Matters</strong><br data-start="851" data-end="854">These upgrades streamline your workflow by connecting insights across agents, reducing manual effort, and ensuring you never duplicate work with companies already in your system.</p>
<p data-start="831" data-end="1034"><img src="https://www.ismartrecruit.com/upload/blog/op.png" alt="" width="1366" height="607"></p>
<h2 data-start="831" data-end="1034">6. Competitor Insight Agent – Export Insights with Ease</h2>
<p data-start="147" data-end="163"><strong data-start="147" data-end="161">What’s New</strong></p>
<ul data-start="164" data-end="350">
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<p data-start="166" data-end="350"><strong data-start="166" data-end="184">Export to PDF:</strong> You can now download competitor insight reports in a clean, well-formatted PDF with a single click, making it easier to share findings with clients and colleagues.</p>
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</ul>
<p data-start="352" data-end="558"><strong data-start="352" data-end="372">Why This Matters</strong><br data-start="372" data-end="375">This enhancement ensures competitor intelligence is not only accessible on-screen but also presentation-ready, saving time and helping you deliver polished insights to stakeholders.</p>
<p data-start="352" data-end="558"><img src="https://www.ismartrecruit.com/upload/blog/op1.png" alt="" width="1366" height="607"></p>
<h2 data-start="352" data-end="558">7. Executive Research Agent – Export Executive Profiles Instantly</h2>
<p data-start="158" data-end="174"><strong data-start="158" data-end="172">What’s New</strong></p>
<ul data-start="175" data-end="348">
<li data-start="175" data-end="348">
<p data-start="177" data-end="348"><strong data-start="177" data-end="195">Export to PDF:</strong> Generate and download comprehensive executive research reports in a polished PDF format with just one click, ensuring insights are presentation-ready.</p>
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</ul>
<p data-start="350" data-end="561"><strong data-start="350" data-end="370">Why This Matters</strong><br data-start="370" data-end="373">This update allows recruiters to quickly share professional, well-structured executive profiles with clients and stakeholders, enhancing credibility and saving valuable preparation time.</p>
<p data-start="350" data-end="561"><img src="https://www.ismartrecruit.com/upload/blog/op.png.png" alt="" width="1366" height="607"></p>
<h2 data-start="350" data-end="561">8.  Job Retrieval Agent Enhancements</h2>
<ul>
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<p data-start="133" data-end="185">Added a new action <strong data-start="152" data-end="182">“Find Matching Candidates”</strong>.</p>
<ul data-start="188" data-end="379">
<li data-start="188" data-end="282">
<p data-start="190" data-end="282">On click, candidates are displayed in a dialog (same as <em data-start="246" data-end="278">Matching Candidates to the Job</em>).</p>
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<li data-start="285" data-end="379">
<p data-start="287" data-end="379">This action invokes the reusable matching method, passing parameters from the job details.</p>
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<p data-start="382" data-end="456">The same action has also been added in relevant dialogs for consistency.</p>
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<p data-start="459" data-end="487">Improved sharing behavior:</p>
<ul data-start="490" data-end="678">
<li data-start="490" data-end="678">
<p data-start="492" data-end="678">If a user shares their <em data-start="515" data-end="536">Job Retrieval Agent</em> history with another user while the status is <strong data-start="583" data-end="598">In Progress</strong>, the receiving user will only have <strong data-start="634" data-end="649">view access</strong> and cannot stop the agent.</p>
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</ul>
<h2><img src="https://www.ismartrecruit.com/upload/blog/op2.png" alt="" width="1366" height="607"><br><img src="https://www.ismartrecruit.com/upload/blog/op13.png" alt="" width="1366" height="607"><br><br>9.  Token Credit Purchase Flow</h2>
<p data-start="101" data-end="194">We’ve made it easier for you to manage and purchase token credits directly from the system.</p>
<ul>
<li data-start="195" data-end="295">
<p data-start="197" data-end="295">When your <strong data-start="207" data-end="250">token credit balance reaches 0 or below</strong>, you’ll now see a <strong data-start="269" data-end="285">“Buy Credit”</strong> button.</p>
</li>
<li data-start="296" data-end="620">On the click of this button, the system will automatically notify our support team, and a success message will be displayed.</li>
</ul>
<p><img src="https://www.ismartrecruit.com/upload/blog/op3.png" alt="" width="1366" height="607"></p>
<h2 data-start="754" data-end="949">10.  Candidate View Dialog – Action Menu Enhancements</h2>
<p data-start="123" data-end="216">We’ve refined the candidate view dialog header for a cleaner and more intuitive experience:</p>
<ul data-start="218" data-end="582">
<li data-start="218" data-end="349">
<p data-start="220" data-end="349"><strong data-start="220" data-end="245">AI Similar Candidates</strong> has now been moved from three dots menu to front raw icon, making it quicker to access smart candidate recommendations. Also, shifted call history in the three dots menu.</p>
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</ul>
<p data-start="584" data-end="696">These changes make it easier to focus on high-value actions and streamline your candidate management workflow.</p>
<p data-start="584" data-end="696"><img src="https://www.ismartrecruit.com/upload/blog/op8.png" alt="" width="1366" height="607"></p>
<h2>11.  Export Profile – Custom Section Enhancements</h2>
<p>We’ve introduced<strong data-start="123" data-end="159"> new customizable section slots</strong> in Export Profile. This allows user to add and organize their own tailored sections to accomodate required information in the candidate profile document.</p>
<p><img src="https://www.ismartrecruit.com/upload/blog/op9.png" alt="" width="1366" height="607"></p>
<h2>12. Ticketing System Launched</h2>
<p>We’re excited to announce the launch of a dedicated ticketing system for better client query management.<br aria-hidden="true">Clients can now:</p>
<ul>
<li>Create new issue or suggestion tickets directly from the self-service portal</li>
<li>Track all responses in real time within the portal</li>
<li>Access the complete history of past tickets for full transparency</li>
</ul>
<p>When you send an email to <a href="mailto:support@ismartrecruit.com" target="_blank" rel="noopener">support@ismartrecruit.com,</a> a ticket will be created automatically, and you'll also receive an invitation to access our self-service portal. Within the portal, you can view not only your own tickets but also those raised by your collegues.</p>
<p><img src="https://www.ismartrecruit.com/upload/blog/image_(3).png.png" alt="" width="1286" height="607"></p>
<h2>13.  Human Chat Support (Trial Launch)</h2>
<p>To make your experience more seamless, we’ve introduced live human chat support, available 15 hours a day, Monday to Friday (trial basis).<br aria-hidden="true">With real-time assistance, you can:</p>
<ul>
<li>Get your queries resolved instantly over chat</li>
<li>Avoid writing lengthy emails or raising tickets for small doubts</li>
<li>Enjoy a more personalised and relevant support experience, since you’ll be chatting directly with our support team members.</li>
</ul>
<p><img src="https://www.ismartrecruit.com/upload/blog/op12.png" alt="" width="1366" height="607"></p>
<h2>14.  Extended Support Hours</h2>
<p>We’ve also extended our overall support hours to serve you better. Here’s the new schedule (Monday to Friday, excluding public holidays):<br aria-hidden="true">Tickets, Email & Online Meetings: 03:00 AM – 3:00 PM UTC (12 hours)<br aria-hidden="true">Live Chat Support: 03:00 AM – 6:00 PM UTC (15 hours)</p>
<h2>Conclusion</h2>
<p>Every update in this release is crafted with your success in mind — from simplifying daily workflows to unlocking advanced AI capabilities. Together, these enhancements ensure you spend less time on manual tasks and more time on what truly matters: building relationships, winning business, and placing the right talent faster. Thank you for being a valued part of the iSmartRecruit journey — let’s continue shaping the future of recruitment together.</p>