<p>We seek an experienced Digital Transformation Consultant to lead strategic change, modernise processes and drive digital adoption across the organisation. The successful candidate will combine business acumen with technical insight to deliver measurable outcomes. This role suits someone who can influence stakeholders, manage complex projects and champion continuous improvement.</p>
<h2>Digital Transformation Consultant Job Profile</h2>
<p>The Digital Transformation Consultant designs and implements digital strategies that align with business goals. They analyse existing systems and workflows, recommend solutions and oversee delivery to improve efficiency and customer experience.</p>
<p>Working closely with senior stakeholders and technology teams, the consultant translates business needs into practical roadmaps, ensures governance and measures value realisation through clear KPIs.</p>
<h2>Digital Transformation Consultant Job Description</h2>
<p>A Digital Transformation Consultant leads end-to-end initiatives to modernise services, optimise operations and adopt new technologies. Responsibilities include assessing current capability, developing transformation roadmaps, selecting suitable digital tools and managing vendor relationships. The consultant will facilitate workshops, map customer journeys and define target operating models to ensure change is pragmatic and sustainable.</p>
<p>The role requires hands-on leadership of change programmes, combining project management, business analysis and stakeholder engagement. The consultant will prioritise workstreams, manage risk and ensure benefits tracking is embedded into delivery. A strong focus on user-centred design, data-driven decision making and adherence to regulatory and security requirements is essential.</p>
<p>Collaboration with IT, business units and external partners is vital to align technical architecture with strategic objectives. The consultant will also mentor internal teams, support capability building and promote best practice in agile delivery and continuous improvement.</p>
<h2>Digital Transformation Consultant Duties and Responsibilities</h2>
<ul>
<li>Assess current business processes, systems and capabilities to identify digital opportunities.</li>
<li>Develop clear transformation roadmaps aligned to business strategy and measurable KPIs.</li>
<li>Lead stakeholder engagement, facilitation and workshop sessions to gather requirements.</li>
<li>Define target operating models, customer journeys and process re‑designs.</li>
<li>Evaluate, procure and manage relationships with technology vendors and consultants.</li>
<li>Oversee implementation, ensuring delivery milestones, budget control and quality assurance.</li>
<li>Embed change management practices to drive adoption and minimise disruption.</li>
<li>Establish benefit realisation frameworks and produce regular performance reports.</li>
<li>Advise on data strategy, analytics requirements and information governance.</li>
<li>Coach and upskill internal teams in agile methods, service design and digital best practice.</li>
</ul>
<h2>Digital Transformation Consultant Requirements and Qualifications</h2>
<ul>
<li>Bachelor's degree in business, IT, computer science or a related discipline; master’s preferred.</li>
<li>Proven experience in digital transformation, business change or management consulting.</li>
<li>Strong knowledge of digital technologies, cloud services, APIs and enterprise architecture.</li>
<li>Skilled in stakeholder management, workshop facilitation and executive reporting.</li>
<li>Demonstrable project and programme management experience, ideally with agile delivery.</li>
<li>Ability to analyse data, define KPIs and translate insight into actionable plans.</li>
<li>Excellent communication skills and experience in change management and training delivery.</li>
<li>Professional certifications desirable: Prince2, MSP, Agile, Lean, or relevant vendor certifications.</li>
<li>Experience of regulatory, security and data protection considerations within digital projects.</li>
<li>Strong commercial awareness with the capacity to deliver measurable return on investment.</li>
</ul>