<p>We are seeking a professional Insurance Advisor to provide expert guidance on personal and commercial insurance solutions. The ideal candidate will combine strong sales skills with excellent client service and regulatory knowledge. This role requires building trusted relationships, identifying client needs and recommending suitable policies to protect customers and grow our book of business.</p>
<h2>Insurance Advisor Job Profile</h2>
<p>The Insurance Advisor will act as the primary point of contact for clients, offering tailored advice on a range of insurance products, including life, general and commercial policies. The role balances sales targets with regulatory obligations and high standards of customer care.</p>
<p>Reporting to the branch manager or head of advice, the Advisor will maintain accurate records, follow compliance processes and liaise with underwriters and claims handlers to deliver a seamless service. Strong communication and analytical skills are essential.</p>
<h2>Insurance Advisor Job Description</h2>
<p>The Insurance Advisor will prospect for new clients and manage an existing portfolio, conducting needs assessments to recommend appropriate cover. Day-to-day duties include preparing quotations, explaining terms and exclusions in clear language and ensuring clients understand their options. Advisors will present solutions that address risk exposures while meeting clients' financial objectives.</p>
<p>Advisors will work on individual and team sales targets, using a consultative approach rather than hard selling. They will maintain up-to-date knowledge of product features, market trends and regulatory changes, ensuring all advice is compliant with FCA regulations. Accurate record keeping and use of CRM systems are key to effective client management and renewals.</p>
<p>In more complex cases, the Insurance Advisor will coordinate with third parties such as brokers, underwriters and claims teams to secure the best outcome for clients. They will also identify cross-sell opportunities and contribute to practice development, mentoring junior staff where required.</p>
<h2>Insurance Advisor Duties and Responsibilities</h2>
<ul>
<li>Conduct client fact finds and risk assessments to identify insurance needs</li>
<li>Recommend suitable products across life, home, motor and commercial lines</li>
<li>Prepare and present quotations, policy summaries and terms of business</li>
<li>Meet and exceed individual sales and retention targets</li>
<li>Maintain accurate records in the CRM and ensure timely policy administration</li>
<li>Ensure all advice and documentation meet FCA compliance standards</li>
<li>Liaise with underwriters and claims teams to resolve enquiries</li>
<li>Manage renewals and proactively contact clients to review cover</li>
<li>Identify opportunities for cross-selling and refer to specialist teams when needed</li>
<li>Provide excellent customer service and handle complaints professionally</li>
</ul>
<h2>Insurance Advisor Requirements and Qualifications</h2>
<ul>
<li>Proven experience as an Insurance Advisor, broker or consultant</li>
<li>Good understanding of personal and commercial insurance products</li>
<li>Strong sales skills with a track record of meeting targets</li>
<li>Excellent verbal and written communication skills</li>
<li>FCA awareness and commitment to regulatory compliance</li>
<li>Proficient with CRM systems and MS Office applications</li>
<li>Ability to analyse client needs and produce clear recommendations</li>
<li>Full right to work in the UK and willingness to travel to client meetings</li>
<li>Relevant qualifications such as CeMAP, CII or equivalent are desirable</li>
<li>Organised, self-motivated and able to work independently or as part of a team</li>
</ul>